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Our Policy:
Once the PIN number is delivered to the customer, the sale is final. No returns, exchanges or refunds are awarded.
We do not have control over the connection and the rates of the phone cards sold. We work very hard to find the best quality cards with the best rates for our customers, but we do not manufacture the phone cards.
If you have a billing or rate question on the card you have purchased, have a problem with an access number, experience quality problems or are unable to use your phone card, please call the Customer Service number of the card provider. This number was sent to you in your e-mail order. Be sure to have your PIN number available when calling customer service. If your lost your PIN number, please log into your account area and search your order history and you will find it there.
We strive to maintain up to date information about product and services on our website. However, please be advised that:
1. Rates are subject to change without notice.
2. Rates may be higher on calls to cellular phones, or originated from payphones.
3. Phone Cards or PINs are Non Refundable, Non Transferable and Non Exchangeable.
4. Monthly, bi-monthly and weekly fees and taxes other than stated may apply on certain cards.
If you have any questions or comments, or have any problems with your card, please contact us.
Our Customer Support representatives will be happy to assist you.
Once the PIN number is delivered to the customer , the sale is final. No returns, exchanges or refunds are awarded.
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